M.J. Bale is Australia’s foremost gentlemen’s clothier, manufacturing garments of integrity for men of character. We have been built on the pillars of authenticity, integrity, provenance and character and embed this into everything we do from our people through to the products we create, that our customers love.
Job Description
M.J. Bale is looking for a driven and commercially minded Assistant Store Business Manager to support the leadership of our Doncaster store. This is an exciting opportunity for an experienced retail leader who thrives on performance, team development and delivering an exceptional customer experience within a premium environment.
Doncaster is a key location within our network, and we’re seeking someone who can lead from the front, drive results and help build a high-performing, values-led team.
The Opportunity
As Assistant Store Business Manager, you will work closely with the Store Business Manager to drive commercial outcomes, elevate team capability and ensure operational excellence.
Commercial Performance
Support in driving sales targets, KPIs and store profitability
Monitor daily and weekly performance metrics
Increase average transaction value (ATV), units per transaction (UPT) and database growth
Identify opportunities to grow client relationships and repeat business
Leadership & Team Development
Lead from the floor, demonstrating premium selling techniques
Coach and develop team members to exceed individual and store targets
Support recruitment, onboarding and ongoing training
Foster a positive, accountable and high-performance culture
Customer Experience Excellence
Deliver a personalised, premium customer journey
Build strong relationships with VIP and repeat clients
Drive appointment-based styling and custom opportunities
Ensure service standards consistently reflect the M.J. Bale brand
Operational & Visual Standards
Maintain exceptional store presentation aligned with brand standards
Support stock management and inventory control
Assist in roster management and operational planning
Ensure compliance with company policies and procedures
Desired Skills and Experience
About You
Previous experience in a retail leadership role (Assistant Manager or similar)
Proven track record of achieving sales targets and driving KPIs
Strong commercial awareness and business acumen
Passion for menswear, styling and premium customer service
Confident communicator with strong coaching ability
Energetic, proactive and solutions-focused
Highly organised with strong attention to detail
Why Join M.J. Bale?
M.J. Bale is a values-led Australian menswear brand built on craftsmanship, integrity and authentic character. We are proud of our product, our culture and our commitment to excellence.
Joining our Doncaster team means:
Working within a premium retail environment
Real career progression opportunities
Supportive and ambitious leadership network
Generous team member clothing discount
A culture that values performance, character and growth
If you are ready to step into a leadership role where you can make a genuine impact — we would love to hear from you.
