M.J. Bale is Australia’s foremost gentlemen’s clothier, manufacturing garments of integrity for men of character. We have been built on the pillars of authenticity, integrity, provenance and character and embed this into everything we do from our people through to the products we create, that our customers love.
About the Role
We’re on the lookout for a dynamic and commercially driven Cluster Manager to lead a portfolio of Westfield and Concession stores. This is a high-impact leadership role suited to an experienced retail professional who thrives on driving performance, developing leaders, and delivering exceptional customer experiences across multiple locations.
As Cluster Manager, you’ll be responsible for the success of your store network — setting the standard, shaping culture, and ensuring each location performs at its best. You’ll work closely with senior leadership and cross-functional teams to bring strategy to life on the shop floor.
What You’ll Be Doing
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Lead, coach and inspire Store Business Managers across both Westfield and Concession environments
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Drive sales performance, productivity, and KPI delivery across your cluster
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Build strong talent pipelines, support succession planning, and develop future leaders
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Ensure brand standards, VM execution and customer experience are consistently delivered
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Partner with Head Office teams to execute retail strategy and operational initiatives
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Analyse performance data to identify opportunities and implement improvement plans
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Support new store openings, concession launches and business growth initiatives
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Foster a positive, high-performance culture aligned to brand values
