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Reception & Retail Operations Coordinator

09/04/2025
09/05/2025
Full Time
NSW - Sydney Southern Suburbs
Administration & Office Support / Receptionists

M.J. Bale is Australia’s foremost gentlemen’s clothier, manufacturing garments of integrity for men of character. We have been built on the pillars of authenticity, integrity, provenance and character and embed this into everything we do from our people through to the products we create, that our customers love.

Job Description

About the Role

As the first point of contact at our Support Office, you’ll deliver an exceptional guest experience while managing key retail operational tasks behind the scenes. From greeting visitors and coordinating couriers to helping execute store launches and maintaining national calendars, your days will be varied, fast-paced, and rewarding.

Key Responsibilities

  • Greet visitors and manage all front desk communication

  • Coordinate mail, couriers, office supplies, and facilities

  • Support internal events, meetings, and team initiatives

  • Be the go-to contact for retail store queries and operations

  • Maintain store equipment inventories and support stocktakes

  • Assist with store communications, calendars, and reports

  • Manage travel bookings for Support Office and store teams

  • Champion health & safety across the retail network

Desired Skills and Experience

What You’ll Bring

  • A friendly and professional demeanour

  • Excellent communication and organisational skills

  • Strong attention to detail and ability to multitask

  • Confident working independently and as part of a team

  • Experience in a similar front-of-house or operations role

  • Proficiency in Microsoft Office and internal systems (e.g. Concur)

  • A genuine interest in menswear, retail, and supporting team success

Why Work With Us

  • Be part of a supportive, values-led culture

  • Work for one of Australia’s most respected menswear brands

  • Enjoy team discounts, staff events, and opportunities for growth

  • Play a vital role in connecting our Support Office and stores

Ready to join a brand built on Provenance, Authenticity, Integrity and Character?
Click APPLY NOW to submit your resume and a brief cover letter.