M.J. Bale is Australia’s foremost gentlemen’s clothier, manufacturing garments of integrity for men of character. We have been built on the pillars of authenticity, integrity, provenance and character and embed this into everything we do from our people through to the products we create, that our customers love.
Job Description
The Retail Sales Assistant at M.J. Bale plays a pivotal role in delivering exceptional customer service and driving sales within our company casual retail environment. This position requires an individual with a passion for men's fashion and the ability to create memorable shopping experiences for our customers.
Main tasks and responsibilities include:
Assisting customers with product selection, providing style advice, and ensuring they have a positive shopping experience.
Operating the point of sale system, processing transactions accurately, and managing cash handling procedures.
Maintaining store presentation standards, including visual merchandising and ensuring products are displayed effectively.
Contributing to achieving sales targets by actively promoting products and assisting with stock replenishment.
Keeping up-to-date with product knowledge, including fabric composition, garment care, and understanding the brand's heritage.
Participating in regular training sessions to enhance selling skills and keep abreast of new product launches.
Building strong relationships with customers to foster loyalty and repeat business.
The successful candidate will possess excellent communication skills, a friendly demeanor, and a proactive approach to their work. They should be able to work well within a team environment while also being capable of working independently when required. A keen eye for detail and a genuine interest in men's fashion are essential attributes for this role.
Required skills
Excellent customer service and interpersonal skills
Strong communication and active listening abilities
Ability to work effectively in a team environment
Demonstrated passion for men's fashion and styling
Basic understanding of sales principles and techniques
Proactive and adaptable approach to handling various customer needs
Required experiences
Prior experience in retail or customer service roles is preferred
Experience in achieving sales targets and KPIs is advantageous
Knowledge of men's fashion trends and clothing fabrics is a plus
